PolyGuide

Terms & Conditions

Please read these terms carefully before using our platform.

Effective Date: June 9, 2025

Welcome to PolyGuide, a software-as-a-service platform that enables short-term rental hosts to create and share customizable digital welcome manuals.

By accessing or using PolyGuide, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not use the Service.

1. Eligibility

You must be at least 18 years old to use PolyGuide. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding contract.

2. Accounts

To access certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your credentials
  • All activities that occur under your account

You must notify us immediately of any unauthorized use.

3. Subscriptions & Billing

PolyGuide may offer both free and paid plans. By subscribing to a paid plan, you agree to pay applicable fees and authorize us (via our payment processor) to charge your payment method.

Usage-based pricing may apply to certain features. You are responsible for monitoring your usage.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any law or regulation
  • Infringe intellectual property rights
  • Transmit harmful or malicious code
  • Misrepresent your identity or content

We reserve the right to suspend or terminate accounts engaged in abusive or illegal behavior.

5. Intellectual Property

PolyGuide and its associated trademarks, logos, and content are owned by us or our licensors. You retain ownership of the content you create using the Service, but grant us a non-exclusive license to host and display it for the purpose of operating the platform.

6. AI-Generated Content

If you use PolyGuide's AI Assistant, you understand that:

  • Content may be inaccurate or require human review
  • You are solely responsible for reviewing, editing, and approving any AI-generated content before publishing it
  • We do not guarantee the accuracy, legality, or suitability of AI-generated content.

7. Privacy

Our Privacy Policy explains how we collect and use your data. By using the Service, you consent to the data practices described therein.

8. Service Availability

We strive to provide a reliable platform, but we do not guarantee uninterrupted or error-free service. We may suspend or discontinue any part of the Service at any time without liability.

9. Limitation of Liability

To the maximum extent permitted by law, PolyGuide shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Any claim exceeding the amount you paid in the 12 months prior to the event giving rise to the claim

10. Indemnification

You agree to defend, indemnify, and hold harmless PolyGuide and its affiliates from any claims, damages, liabilities, or expenses arising out of your use of the Service or your violation of these Terms.

11. Modifications

We may update these Terms from time to time. We will notify you of material changes, and your continued use of the Service constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Pennsylvania.

Ready to get started?

Join our community of property managers already using PolyGuide to create beautiful digital manuals.